Help Center
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Frequently Asked Questions
Getting Started
What is YouReply Survey?
YouReply Survey is a comprehensive online research platform. It allows you to manage survey creation, participant management, data collection, and analysis processes on a single platform.
How do I sign up?
You can create your account in a few minutes by clicking the 'Get Started Free' button on our homepage. No payment information is required.
What does the free plan include?
The free plan includes 3 active surveys per month, 100 responses per survey, 10 question types, basic reporting, and email support.
Survey Creation
How many different question types are there?
Our platform offers more than 30 question types: multiple choice, matrix, ranking, NPS, slider, file upload, location selection, and more.
How does intelligent question suggestion work?
When you define your research goal, the intelligent suggestion system recommends the most suitable question types and contents for your goal. It also evaluates the quality of your existing questions and offers improvement suggestions.
Can I use skip logic?
Yes, you can create dynamic question flows based on participants responses with advanced conditional logic rules. A/B testing, quota management, and randomization are also supported.
Data and Analysis
Is my data safe?
Yes, all data is protected by SSL/TLS encryption. Your data is safe with our KVKK/GDPR compliant infrastructure, regular security audits, and 99.9% uptime guarantee.
How can I export results?
You can export your survey results in Excel, CSV, PDF, and SPSS formats. You can also perform automatic data transfer via API.
What are the analysis features?
Advanced analysis tools such as automated insight generation, sentiment analysis, trend detection, correlation analysis, and predictive analytics are offered.