Privacy Policy
Last updated: February 1, 2026
1. Introduction
As YouReply Teknoloji Ticaret Eğitim Danışmanlık Araştırma Organizasyon A.Ş. ("YouReply", "Company", "we"), we attach great importance to the privacy of your personal data. This Privacy Policy explains how your personal data collected while using the YouReply Survey platform ("Platform") is collected, used, stored, and protected.
This policy has been prepared within the framework of the Personal Data Protection Law No. 6698 (KVKK) and relevant legislation provisions.
2. Collected Personal Data
2.1 Account Information
The following information is collected when you register on the Platform:
- Name and surname
- Email address
- Phone number
- Company/organization name
- Billing information
2.2 Usage Data
- IP address and browser information
- Access date and time
- Visited pages and clicked links
- Transaction history on the Platform
- Device and operating system information
2.3 Survey Data
Survey contents created by researchers and participant responses are stored on the Platform. These data are under the responsibility of the relevant researcher.
3. Purposes of Use of Data
Your personal data is used for the following purposes:
- Account creation and authentication
- Providing and improving Platform services
- Providing customer support services
- Billing and payment transactions
- Fulfilling legal obligations
- Ensuring Platform security
- Statistical analysis and reporting (anonymized data)
- Marketing and communication (if you consent)
4. Sharing of Data
Your personal data is not shared with third parties except for legal obligations. However, limited sharing may occur in the following cases:
- Service providers (hosting, payment processors)
- Legal requests and court orders
- Situations where your explicit consent exists
5. Protection of Data
We implement industry-standard security measures to protect your personal data:
- Data transfer with SSL/TLS encryption
- Database encryption
- Access control and authorization mechanisms
- Regular security audits
- Data backup and disaster recovery plans
6. Cookies
For detailed information about cookie usage on the Platform, please review our Cookie Policy page.
7. Your Rights (Under KVKK)
Under Article 11 of KVKK, you have the following rights:
- To learn whether your personal data is processed
- To request information if it has been processed
- To learn the purpose of processing and whether it is used in accordance with its purpose
- To know the third parties to whom it is transferred domestically or abroad
- To request correction if it is processed incompletely or incorrectly
- To request deletion or destruction within the framework of Article 7 of KVKK
- To object to a result against you by analyzing the processed data exclusively through automated systems
- To request compensation for the damage if you suffer damage due to unlawful processing
8. Retention Period
Your personal data is retained for the period required by the purpose of processing and within the framework of legal retention obligations. If you delete your account, your personal data will be anonymized or deleted within 30 days.
9. Contact
For your questions regarding our privacy policy, you can contact us at kvkk@youreply.com.tr.
Data Controller: YouReply Teknoloji Ticaret Eğitim Danışmanlık Araştırma Organizasyon A.Ş.
Address: Hacettepe Üniversitesi Teknoloji Geliştirme Bölgesi, Beytepe Kampüsü, 6. Ar-Ge Binası C Blok, Çankaya / Ankara
Email: kvkk@youreply.com.tr