UX Research

Improve User Experience With Research

Measure and increase the UX quality of your digital products with SUS, card sorting, tree testing, first impression tests, and A/B preference surveys.

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80+

SUS Score

Average customer SUS success

60%

UX Improvement

Usability increase after research

<1hr

Setup

Quick start with templates

20+

UX Templates

Ready-made research templates

Tools

UX Research Tools

Usability Testing

Measure the usability of your digital products with SUS (System Usability Scale) and task completion rate.

SUS score industry benchmark

User Journey Analysis

Evaluate user experience on each screen and flow individually. Identify friction points.

Touchpoint-based satisfaction map

Persona Research

Discover user demographics, behaviors, motivations, and pain points with surveys and create personas.

Automated clustering and segmentation

Information Architecture Test

Optimize your navigation and information architecture with card sorting and tree testing surveys.

Open and closed card sorting support

First Impression Test

5-second first impression tests, desirability studies, and aesthetic evaluation surveys.

Microsoft Desirability Toolkit

Preference & A/B Testing

Measure user preference among alternative designs. Visual comparison and reason collection.

Statistical significance calculation

Methodologies

UX Research Methods

SUS (System Usability Scale)

Standard 10-question usability scale. Industry comparison in 0-100 range.

Card Sorting

Discover how users group and name content and menu structure.

Tree Testing

Test the effectiveness of your navigation structure. Can users reach information by the shortest path?

First Impression (5-Second) Test

Measure the first impression of the page: What is it about? Is it trustworthy? Is the main message understood?

Preference Test (A/B)

Compare two or more design alternatives. Preference reason and confidence score.

Task Completion Analysis

Give users specific tasks and measure success rate, time, and difficulty score.

Why YouReply?

Data-Driven UX Decisions

Support every design decision with user research. Increase your UX team's efficiency with ready-made templates and automated analysis.

20+ ready-made UX research templates

SUS industry benchmark

Card sorting and tree testing

Visual A/B preference test

Figma prototype integration

Sprint-based measurement cycle

FAQ

Frequently Asked Questions

How does the SUS survey work?

Users evaluate your product with 10 standard SUS questions. Your automatically calculated 0-100 score is compared with industry benchmarks. 68+ is considered good, 80+ excellent.

Can I create a card sorting survey?

Yes. You can create open (user creates their own categories) and closed (categories are predetermined) card sorting surveys. Results are shown with dendrogram and similarity matrix.

Can I conduct a prototype test survey?

Yes. You can create A/B preference tests, first impression tests, and detailed evaluation surveys by uploading visuals from Figma, Sketch, or any design tool.

Which UX metrics are supported?

SUS, UMUX-Lite, CES, NPS, task completion rate, error rate, time, and subjective satisfaction measurements are supported.

Boost UX Quality with Data

Hear your users' voice, continuously improve product experience. Start for free.

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