YouReply Survey
Public Sector & NGO

Citizen Voice in Public Services

Citizen satisfaction, project impact assessment, needs analysis, and strategic plan stakeholder surveys. GDPR compliant, multi-language, secure platform.

Domestic server · GDPR compliant · e-Government integration

100+

Public Institution

Municipality and government agency

2M+

Citizen Response

Collected feedback

12+

Language Support

Multi-language survey option

100%

GDPR Compliance

Domestic server guarantee

Solutions

Public Sector Solutions

Customized tools for municipalities, ministries, development agencies, and NGOs

Citizen Satisfaction

Comprehensive satisfaction research on municipal services, public institution quality, and citizen expectations.

Service-based and region-based reporting

Project Evaluation

Impact assessment of EU, development agency, and government-funded projects. Pre-test post-test and participant satisfaction.

Fund provider reporting templates

Multi-Language Support

Create surveys in Turkish, English, Arabic, Kurdish, and more languages. Ideal for refugee and immigrant research.

RTL (right-to-left) language support

Needs Assessment

Social needs identification, prioritization, and resource allocation research. Participatory budgeting surveys.

MaxDiff and ranking analysis

GDPR & Data Security

Full compliance with public sector data security standards. AES-256 encrypted data storage on domestic servers.

e-Government identity verification support

Institutional Performance

Stakeholder satisfaction and internal evaluation for strategic plan goals, performance program, and annual report.

Audit court and Internal Audit compliance

Use Cases

Public and NGO Projects

Municipality Service Satisfaction

Measurement of citizen satisfaction with water, sewage, transportation, parks, police, and other municipal services.

Strategic Plan Stakeholder Survey

Collection and prioritization of internal and external stakeholder opinions in the preparation of the 5-year strategic plan.

EU & Development Agency Projects

Impact assessment and beneficiary surveys in the application, implementation, and conclusion stages of funded projects.

Social Service Needs Analysis

Needs identification, service access evaluation, and resource prioritization for disadvantaged groups.

Employee Satisfaction & Internal Audit

Internal satisfaction, occupational safety, and ethical evaluation surveys for public employees.

Participatory Budgeting

Digital voting and prioritization surveys for citizens to have a say in the municipal budget.

Why YouReply?

Transparency in Public Services

Increase citizen participation, improve public service quality with data-driven insights. Protect public data with our domestic and secure infrastructure.

GDPR and public security standards
Domestic and national server infrastructure
e-Government identity verification
Multi-language (12+) survey support
Compliant with public procurement legislation
Strategic plan reporting support
FAQ

Frequently Asked Questions

Can it integrate with e-Government?
Yes. With e-Government identity verification integration, you can securely verify citizens identity information. Unique participation control can be provided with ID number.
Is it GDPR compliant?
Yes. All data is stored in domestic servers in Turkey with AES-256 encryption. Informed consent, data processing agreements, and full compliance with public sector data security standards are ensured.
Is it compliant with public procurement legislation?
Yes. Pricing and licensing models suitable for software procurement processes of public institutions are offered. Proforma invoice and contract processes are arranged according to public legislation.
Can refugee and immigrant research be conducted?
Yes. Surveys can be created in 12+ languages including Arabic, Persian, Urdu. Language barrier is overcome with RTL (right-to-left) language support and visual-heavy question types.

Improve Public Services

Hear the citizen voice, increase public service quality. Try our secure and compliant platform for free.